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Privacy Policy

A. Introduction

1. The privacy of our website is very important to us and we are committed to protecting it. This policy explains what we will do with your personal data.
2. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our site allows us to use cookies each time you visit our website.
B. Merits
This document was created using a template from SEQ Legal ( and modified by Website Planet (
C. Collection of Personal Data
The following types of personal information may be collected, stored and used:
1. information about your computer, including your IP address, geographic location, browser type and version, and operating system;
2. information about your visits and use of this website, including the referral source, duration of visit, page views and website navigation;
3. information such as your email address that you enter when you register on our website;
4. information you enter when you create a profile on our website – for example, your name, profile picture, gender, date of birth, marital status, interests and hobbies, education and employment;
5. information such as your name and email address that you have entered to set up subscriptions to our emails and/or newsletters;
6. information you enter while using our website services;
7. information generated while you use our website, including when, how often and under what circumstances you use it;
8. information related to anything you purchase, services you use or transactions you make through our website, which includes your name, address, telephone number, email address and credit card details;
9. information that you post on our website with the intention of being published on the Internet, which includes your username, profile picture and the content of your posts;
10. information contained in any communication with us sent to us by email or through our website, including the content of the communication and metadata;
11. any other personal information you send to us.
Before you disclose another person's personal data to us, you must obtain their consent to that disclosure and to the processing of that personal information in accordance with this policy
D. Use of Your Personal Information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

1. administration of our website and business;
2. customize our website for you;
3. enable your use of services available on our website;
4. to send you items purchased through our website;
5. delivery of services purchased through our website;
6. send you applications, invoices and payment reminders and collect payments from you;
7. to send you non-marketing advertising communications;
8. to send you email notifications that you have specifically requested;
9. to send you our email newsletter if you have requested it (you can inform us at any time if you no longer wish to receive a newsletter);
10. to send you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post or, if you have specifically agreed to this, by email or similar channel (you may inform us at any time if you no longer wish to receive marketing communications);
11. providing statistical information about our users to third parties (but such third parties will not be able to identify individual users from this information);
12. deal with inquiries and complaints made by or about you relating to our website;
13. protecting our website and preventing fraud;
14. confirmation of agreement to our terms and conditions governing the use of our website (including the display of private messages sent through our site's private messaging service)
15. other purposes.
If you provide personal information for publication on our website, we will publish and otherwise use that information in accordance with the permission you give us.
Your personal settings can be used to limit the publication of your information on our website and can be adjusted using our site administration.
We will not provide your personal information to third parties for their or anyone else's direct marketing without your express consent.
E. Disclosure of Personal Data

We may disclose your personal data to any of our employees, insurers, professional advisers, agents, suppliers or subcontractors as necessary for the purposes set out in this policy.
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all of its subsidiaries) as necessary for the purposes set out in this policy.
We may disclose your personal information:
1. to the extent we are required to do so by law;
2. in connection with any trial or potential legal proceedings;
3. to establish, exercise or protect our rights (including providing information to others for the purposes of fraud prevention and credit risk reduction);
4. to the buyer (or prospective buyer) of any business or asset that we sell (or intend to sell);
5. to any person who we believe may be sued by a court or other similar authority for disclosure of that personal information where, in our reasonable opinion, such court or authority may order disclosure of that personal information.
Except as stated in this policy, we will not provide your personal information to third parties.
F. International Data Transfers

1. The information we have collected may be stored, processed and transferred between any of the countries with which we operate in order for us to use the relevant information in accordance with this policy.
2. The information we have collected may be transferred to the following countries that do not have data protection rights similar to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.
3. Personal information that you post or provide in posts on our website may be accessible via the Internet worldwide. We cannot prevent the use or misuse of such information by others.
4. You expressly consent to the transfers of personal data described in this Section E.
G. Retention of Personal Information

1. This section G sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations to retain and delete personal information.
2. Personal information that we process for any purpose or purposes will not be stored for longer than is necessary for the relevant purpose or purposes.
3. Without prejudice to Part G-2, we will usually delete personal data falling into the categories set out below at the time or date set out below:
1. personal data will be deleted {ENTER DATE/TIME};
4. Notwithstanding the other provisions in Section G, we will store documents (including electronic documents) containing personal data:
1. to the extent required by law;
2. if we believe the documents may be related to potential legal proceedings;
3. to establish, exercise or protect our rights (including providing information to others to prevent fraud or reduce credit risk).
H. Protection of Your Personal Information

1. We will take reasonable technical and organizational measures to prevent the loss, misuse or alteration of your personal information.
2. We will store all personal information you provide on our secure (password and firewall protected) servers.
3. All electronic money transactions entered through our website will be protected by encryption technology.
4. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
5. You are responsible for keeping confidential the password you use to access our site - we will not ask you for your password (except when you log in to our website).
I. Amendments

We may update this policy from time to time by posting a new version on our website. You should check this page to make sure you understand any policy changes. We may notify you of changes to this policy by sending you an email or through our website's private messaging system.
J. Your rights

You can instruct us to provide you with any personal information that we hold about you - the provision of such information will be subject to the following:
1. The payment of a fee {INSERT FEE IF APPROPRIATE};
2. The provision of appropriate proof of your identity ({INSERT TEXT TO BE REFLECTED ON YOUR POLICY} for this purpose we usually accept a notarized copy of your passport plus an original copy of a utility bill showing your current address).
We may withhold personal information you have requested to the extent permitted by law.
At any time, you can instruct us not to process your personal information for marketing purposes.
In effect, you will either expressly consent in advance to us using your personal information for marketing purposes, or we will provide you with an opportunity to opt out of us using your personal information for marketing purposes.
K. Third Party Websites

Our website includes hyperlinks to and details of third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.
L. Updating Information

Please let us know if your personal information we hold needs to be corrected or updated.
M. Biscuits

Our website uses cookies. A cookie is a file that contains an identifier (a string of letters and numbers) that is sent from a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its expiration date unless deleted by the user before that expiration date; on the other hand, the session cookie will expire at the end of the user session when the web browser is closed. Generally, cookies do not contain any information that can identify the user, but your personal information that we store may be linked to the information that is stored and obtained from the cookies. {CHOOSE THE APPROPRIATE PHRASE We use session cookies only / persistent cookies only / both persistent and session cookies on our website.}
1. The names of the cookies we use on our website and the purpose for which they are used are set out below:
1. we use Google Analytics and Adwords on our website to recognize a computer when a user {LISTEN ALL REASONS WHY YOUR SITE USES COOKIES} visits the website / track users while they navigate the website / improve website usability / analyze the use of the Website / administer the Website / prevent fraud to improve the security of the Website / personalize the Website for each user / target advertisements that may not be of interest to particular users / explain your purpose(s);
2. Most browsers allow you to refuse to accept cookies - for example:
1. in Internet Explorer (version 10) you can block cookies using the available override settings by clicking “Tools”, “Internet Options”, “Privacy” and then “ Advanced”;
2. in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu and unchecking "Accept cookies from sites";
3. in Chrome (version 29) you can block all cookies by entering the “Customize and control” menu and clicking “Settings”, “Show advanced settings”and “Content settings” and then select “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact on the usability of many sites. If you block cookies, you will not be able to use all features of our website.

3. You can delete cookies that are already stored on your computer - for example:
1. in Internet Explorer (version 10) you must manually delete the cookie files (you can find instructions for this here );
2. in Firefox (version 24) you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then select “Use custom settings for history”, click “Show Cookies (Show cookies” and then press “Remove All Cookies”;
3. in Chrome (version 29) you can delete all cookies by entering the “Customize and control” menu and click “Settings”, “Show advanced settings” and “Clear browsing data”, then select “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”

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